Frequently Asked Questions
Everything you need to know about your Paire experience.
How long does shipping normally take?
Standard shipping typically takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Simply visit our returns portal to generate a prepaid shipping label.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What materials do you use in your clothing?
At Paire, we prioritize sustainability and quality, using premium organic cotton, recycled polyester, and ethically sourced wool across our collections.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery times will be calculated at checkout based on your location.